Privacy Policy
Effective date: . This Privacy Policy explains how Cleanshine, operating at cleanshine.world, collects, uses, and protects personal information when you browse our website, purchase energy maintenance kits, or contact our team in the United States.
Who We Are
The data controller is Cleanshine, located at 1541 Maria Xing Ave, Henderson, NV 89002, United States. We provide printed and digital resources focused on simple energy maintenance practices, including the Weekly Pulse Checklist Kit, Seasonal Flow Planner, and Whole-Home Calibration Guide.
Information We Collect
We collect only information necessary to operate our services responsibly and transparently.
- Contact details you submit through our form: name, email address, and message content.
- Order-related details when you request a product: shipping address, chosen kit, and communication preferences.
- Technical data generated by your browser: IP address, device type, browser version, referring pages, and approximate region derived from network information.
- Cookie and similar technologies data as described in our Cookies Policy.
How We Use Information
We process personal information for the following purposes related to our energy maintenance products and support services:
- Responding to inquiries about practices, kit selection, shipping timelines, and usage tips.
- Fulfilling orders for physical guides and checklists, including printing, packaging, and delivery coordination.
- Improving product content, worksheet clarity, and website navigation based on aggregated usage patterns.
- Complying with applicable US federal and Nevada state record-keeping, tax, and consumer protection obligations.
- Protecting the website against abuse, fraud, and unauthorized access attempts.
Legal Bases for Processing
Where relevant, we rely on your consent when you submit the contact form and check the consent box. We rely on contractual necessity when processing order information you provide to receive a purchased kit. We rely on legitimate interests to maintain website security, perform basic analytics, and develop better maintenance materials, balanced against your rights.
Retention Periods
Contact form messages are retained for up to twenty-four months unless a longer period is required to resolve an active order or dispute. Order records are retained for seven years to meet tax and accounting requirements. Server logs are rotated on a rolling ninety-day schedule unless investigation of an incident requires longer storage.
Sharing and Processors
We do not sell personal information. We share data only with service providers that help us operate cleanshine.world, such as hosting partners, email delivery services, shipping carriers, and payment services used when you complete a purchase arranged through Reach Us. Each provider is bound by contractual confidentiality and may process data only according to our instructions.
International Transfers
Our primary systems are located in the United States. If you access the site from another country, your information may be transferred to US servers. We apply appropriate safeguards when required by applicable law.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to withdraw consent where processing is consent-based. Nevada residents may have additional rights regarding sale of personal information; we do not sell data as defined under Nevada law. To exercise rights, contact us using the details on Reach Us. We will verify requests using reasonable methods.
Children
Our products and website are directed to adults managing household energy routines. We do not knowingly collect information from children under sixteen. If you believe a child provided data, contact us and we will delete it promptly.
Security Measures
We use HTTPS across the site, access controls for administrative systems, and employee training on data handling. No method of transmission is perfectly secure; we encourage strong passwords on any accounts you maintain with us and prompt reporting of suspected issues.
Product-Specific Notes
Information you include about your home layout, appliance list, or utility schedule is used solely to recommend suitable Cleanshine materials. We do not use these details for unrelated marketing profiles. Optional worksheets may be stored if you email them for review; you may request deletion at any time.
Policy Updates
We may update this Privacy Policy to reflect new products, partners, or legal requirements. Material changes will be noted on this page with a revised effective date. Continued use of the site after updates constitutes acknowledgment of the revised policy where permitted by law.
Contact
Questions about this policy may be sent through Reach Us or by post to our Henderson address. Phone: +18584843400.